Terms of Service

Terms of Service

General Terms and Conditions for Using lentho.com

1. Subject of the Terms and Conditions

1.1. lentho.com is an online platform operated by THE WOS Germany GmbH, Beethovenstraße 44, 41061 Mönchengladbach, Germany (hereinafter referred to as "lentho.com" or "the platform"). The platform enables customers to use various services and offers on its website, including cashback, deals, a community platform, and ordering options from participating partners. LENTHO acts as an intermediary, while the contract is concluded between the customer and the respective provider or merchant.

1.2. These General Terms and Conditions (GTC) regulate the use of the lentho.com website by the customer and the services offered on it.

2. Contractual Partner

2.1. The contractual partner of the customer is the respective provider, merchant, or partner where the transaction is conducted via the platform.

2.2. lentho.com is solely a mediation platform between the customer and the partners. The platform assumes no responsibility for the quality of services, products, incorrect or outdated prices, unmet expectations, non-deliveries, or payment processing with partners. LENTHO is not liable for incorrect information or breaches by partners.

2.3. lentho.com assumes no liability for the fulfillment of contractual obligations by the respective provider.

3. Platform Functions

3.1 Cashback & Deals: Users receive cashback for purchases at online and offline partners. The amount of cashback depends on the respective partner and may vary.

3.2 Community & Referral Program: Users can connect with others, create groups, and earn rewards by referring new users.

3.3 Ordering & Booking System: Users can order products and make reservations via LENTHO. LENTHO assumes no responsibility for the availability or quality of products and services.

3.4 Job Applications: Users can apply for job postings via the platform. LENTHO assumes no responsibility for the application process or the selection of candidates.

3.5 Use of Deals & Offers: Users can benefit from discounts and special promotions. LENTHO assumes no responsibility for the redemption or validity of deals.

3.6 Review System: Users can review companies. LENTHO assumes no responsibility for the content of reviews but reserves the right to delete reviews that violate platform guidelines.

4. Cashback & Points System

4.1 Requirements for Cashback: Users can earn cashback and points through purchases from participating partners. The amount of cashback varies by partner and may be adjusted at any time.

4.2 Payout:

  • Cashback can only be paid out once the transaction has been confirmed by the partner and the cancellation period has expired.
  • The minimum payout amount is €10. Partial payouts below this amount are not possible.
  • Payouts may be delayed if they involve bookings or services redeemed at a later date (e.g., travel).
  • We do not charge any fees for payouts. However, fees may be incurred by PayPal.

4.3 Expiration of Points & Cashback:

  • Cashback and points expire after 12 months of inactivity (no purchases, no platform usage).
  • Users will be notified via email 30 days before expiration.

5. Referral Program & Commissions

5.1 Commissions: Users can refer new members and receive a commission once the referred member completes a purchase.

5.2 Conditions for Payout:

  • Commissions range from 20–30% and may be adjusted by LENTHO at any time.
  • Commissions are only valid for real, paying users (no self-referrals or multiple accounts).
  • Commissions are only paid once the store has confirmed the commission and the cancellation/return period has expired.
  • Users receive a one-time bonus of €5 for a referral once the referred member has collected €10 in cashback.
  • Users receive a one-time €10 reward for their own registration once they have collected €20 in cashback.

6. Protection Against Abuse & Multiple Accounts

6.1 Prohibition of Multiple Accounts: Users may only have one account. Multiple accounts may be blocked.

6.2 Prohibition of Self-Referral: If a user refers themselves or engages in suspicious activities, all cashback and commissions will be canceled.

6.3 Blocking Due to Abuse: LENTHO reserves the right to permanently block user accounts in case of repeated abuse.

7. Termination & User Suspension

7.1 Account Deletion: Users can delete their accounts at any time. All outstanding cashback amounts & commissions will expire.

7.2 Inactivity: If a user is inactive for 12 months, LENTHO may deactivate the account & all cashback points will be forfeited.

8. Liability & Warranty

8.1 LENTHO assumes no responsibility for the quality of services or products offered by partners.

8.2 LENTHO is not liable for incorrect partner information, faulty cashback payments, or technical issues with purchase tracking.

8.3 If an order through a third-party provider is not correctly recorded (e.g., due to ad blockers, tracking problems, incognito mode), LENTHO does not guarantee retroactive booking.

9. Data Protection & Data Processing

9.1 LENTHO collects and processes personal data in accordance with applicable data protection regulations.

9.2 LENTHO does not share personal customer data with partners unless required for order processing.

9.3 Users have the right to view their stored data at any time and request modifications or deletions.

10. Changes to the Terms and Conditions

10.1 LENTHO reserves the right to change these terms and conditions at any time.

10.2 Changes will be communicated via email and will take effect after 14 days unless the user objects.

11. Final Provisions

11.1 The law of the Federal Republic of Germany applies.

11.2 If any provision of these terms and conditions is invalid, the validity of the remaining provisions remains unaffected.

11.3 The place of jurisdiction for disputes arising from this contract is the registered office of LENTHO.

 

Contact:

THE WOS Germany GmbH
Beethovenstr. 44, 41061 Mönchengladbach
Email: support@lentho.com

 

General Terms and Conditions for Business Partners on lentho.com

1. Scope

1.1 These General Terms and Conditions (GTC) apply to the use of the lentho.com platform by businesses, service providers, and online shops (hereinafter referred to as "business partners"). Only these GTC apply to the use of the platform. Deviating conditions of business partners are not recognized unless we explicitly agree to them in writing.

1.2 lentho.com serves as a mediation platform between end customers and business partners and provides various tools to facilitate the marketing and processing of services and products.

2. Services Provided by lentho.com

2.1 lentho.com enables business partners to create a company profile, offer products and services, activate deals & cashback, allow bookings, and access customer data for marketing purposes.

2.2 The use of the platform is subject to fees. The exact prices depend on the booked packages and commissions, as explained in Section 3.

2.3 Business partners can also use additional marketing and advertising services from lentho.com. These may include optional advertising, preferred placement, or special offers.

3. Use of the Platform

3.1 Responsibility for Content: The business partner is responsible for the accuracy of the content provided (products, prices, availability, etc.). Incorrect or outdated information may result in account suspension.

3.2 Functionality: Business partners have access to various tools, including product listings, deal management, booking systems, customer reviews, and data analytics. lentho.com assumes no liability for incorrect implementation or use of these tools.

3.3 Company Profile: Each business partner can create their own profile and publish information about their company. Changes and updates must be made by the business partner.

3.4 Deals & Cashback: Business partners can activate special discounts or cashback offers for customers. The cashback amount is individually determined and settled between lentho.com and the business partner.

3.5 Booking System & Ordering Function: If a business partner offers appointment bookings or online orders, the processing of orders is entirely the responsibility of the business partner.

3.6 Review System: Customers have the opportunity to review business partners on lentho.com. lentho.com assumes no liability for the content of these reviews but reserves the right to remove reviews that violate platform guidelines.

3.7 Advertising & Marketing: Business partners can book optional advertising services to increase their visibility on the platform. These services are subject to additional charges.

4. Prices and Payment Terms

4.1 Commissions & Fees:

  • Business partners pay an agreed commission (e.g., 10%) for transactions mediated via lentho.com.
  • Business partners may also pay monthly fees if an extended package has been booked.

4.2 Billing:

  • Billing occurs monthly via invoice or direct debit.
  • If a business partner fails to make the required payments, the company profile will be suspended, and all offers will be deactivated.

4.3 Price Changes:

  • lentho.com reserves the right to adjust prices and fees. Business partners will be informed in advance.

5. Consequences of Non-Payment

5.1 If a business partner fails to pay the monthly fees or commissions, their profile will be taken offline, preventing further customer transactions.

5.2 Outstanding amounts must still be paid.

5.3 If a business partner repeatedly fails to pay, lentho.com reserves the right to take legal action or transfer outstanding claims to a collection agency.

6. Liability & Warranty

6.1 lentho.com is a mediation platform and assumes no liability for incorrect or unfulfilled services provided by business partners.

6.2 lentho.com is not liable for lost revenue or damages resulting from incorrect information provided by business partners.

6.3 If disputes arise between a customer and a business partner, they must be resolved directly between the parties.

6.4 lentho.com is not liable for technical errors affecting cashback payments or orders (e.g., tracking issues, incorrect cookie assignment, ad-blocker restrictions).

7. Data Protection & Data Processing

7.1 Business partners may only use customer data in accordance with applicable data protection laws.

7.2 lentho.com does not share personal customer data with business partners unless necessary for contract execution.

7.3 Business partners are obligated to comply with all legal data protection regulations (GDPR).

8. Termination & Contract Termination

8.1 Business partners may terminate their participation on lentho.com with a 30-day notice period at the end of the month.

8.2 If a business partner wishes to end their collaboration, written termination is required.

8.3 Any outstanding payments or commissions must still be settled.

9. Changes to the Terms and Conditions

9.1 lentho.com reserves the right to adjust these terms and conditions at any time.

9.2 Business partners will be informed of changes and may object within 14 days.

10. Final Provisions

10.1 The law of the Federal Republic of Germany applies.

10.2 If any provision of these terms and conditions is invalid or becomes invalid, the validity of the remaining provisions remains unaffected.

10.3 The place of jurisdiction for all disputes is the registered office of lentho.com.

 

Contact:

THE WOS Germany GmbH
Beethovenstr. 44, 41061 Mönchengladbach
Email: support@lentho.com